Warehouse, Team Lead

Tasks & Responsibilities:

• Prepare price quotations on inbound international freight
• Rate and route international traffic
• Follow up with customers to resolve inquires
• Prepare, route, and cut air bills and manifests
• Correct billings and issue debit and credit memos for customers
• Arrange for pick up and movement of freight to gateways
• Expedite inbound import traffic to facilitate customs clearance
• Initiate and maintain customer master profiles in order to have correct information on hand in order to offer consistent service.
• Maintain close liaison with the U.S. Customs Service and for various specialized U.S. Customs clearance requirements.
• Key in U.S. Customs entry line items into the Import CHB Computer System and submit entry to customs.
• Communicating information and instructions to/from vendors.
• Researching and resolving operational problems.
• Review all documents, contact all first-time customers, perform credit checks, and handle other tasks as needed.
• Distribution of work to assigned coordinators
• Responsible for successful and timely completion of work assigned to the team
• System and process training of team members
• Workload balancing within the assigned team
• Identification and escalation of challenges associated with the assigned responsibilities
  

Details/Specification/Explanation of the role specific skills

• This is a lead position.
• Generally, prefer 6+ years of experience.
• Good interpersonal skills required.
• Knowledge of Word and Excel.
• Knowledge of general freight forwarding terms and standards.
• Knowledge of U.S. Customs Regulations and Harmonized Tariff Schedule.
• Basic knowledge of accounting functions and relative information retrieval.
• High school diploma or equivalent required.
  

401(k), Dental, Medical, Vision

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity