PMO L2 (Service Co-Ordinator - Senior)

Must-Have Skills and relevant experience

 

·       Successfully completed commercial or technical professional training in information technology 

·       Experience in the role of a Service Coordinator or Project manager in IT Network/ SD-Wan is a plus.

·       Knowledge of ITIL practices, knowledge in project management would be advantage.

·       Strong organizational skills in managing priorities.

·       Experience in handling hardware/software rollouts. 

·       Confident handling of ticket systems (e.g. Service Now), knowledge of Ariba is a plus.

·       Very good knowledge of Excel 

·       Structured, independent, solution-oriented, and efficient way of working

·       Analytical thinking and fast comprehension

·       Strongly developed self-organization skills and self-motivation

·       High customer orientation

·       Ability to work in a team, strong communication skills and high-performance orientation.

·       Excellent English language skills in written and spoken, additionally German would be an advantage.

·       Experience with O365 applications.

 

Could-Have Skills and relevant experience.

Desirable but not essential skills and qualifications.

·       Developing reports and dashboards using Power BI

·       Earlier worked in SD WAN rollout and transition projects.

Education and Experience

·       Degree(s) required:  Bachelor’s in computer science/IT or equivalent. 

·       Experience: 6+ years of experience in PMO/SMO, IT support, Infrastructure rollout projects. SD WAN rollout experience would be added advantage.

 

Technical Skills

·       ITIL

·       MS office, Power BI (Desired)

·       Service Now

·       Procurement applications – Ariba (Desirable)

B.Tech/M.Tech/MCA/BCA

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 68,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

To be considered for this position you must have valid rights to work and live in India.