- Understand and comply to all related operating processes. • Co-ordinate and liaise with customers/ transporter on day-to-day issues, order planning to meet customer’s shipment delivery / collection requirements. • Prepare data collection and submit accurate reports to the Operations Executive. • Perform cycle count administration. • Ensure all incoming (including exchange and returns) and outgoing shipments are completed in a timely and orderly manner. • Ensure all shipment documentation are accurate and submitted timely. • Perform process improvement initiatives and implementation. • Report to the Operations Executive on all receiving non-conformances. • Perform day-to-day roles of the Operations Executive during his/her absence.
- Minimum GCE 'A' Level or diploma holder. • Minimum 1 year of relevant experience in warehouse operations / customer service • Positive mindset, team player and high desire for learning • Detail oriented, analytical and innovative. • Adaptable to fast-moving work environment. • Good in Warehouse Management System and experience with handling electronic devices such as RF scanners, Ring Scanners. • Good in Microsoft Office Suite (e.g. Excel, PowerPoint, Access, VBA) • Experience in using and creating operations dashboards (e.g. Power BI, Tableau) • Good problem-solving skills and experience in resolving problems creatively. • Willing to voice out opinions and share best practices to improve team performance.
To be considered for this position you must have valid rights to work and live in Singapore