MY - Manager - Contract Logistics (Penang)

• Oversee warehouse operations activities. * Establish customer rapport and improve service level by having progressive meeting with customer with service * improvement objective. * Resolve all service level issues in a timely manner and maintain strong customer relationship. * Maintain performance measurement (KPI) for customer & internal activities and to achieve customer SLA and * expectation. * Ensure continuous improvement and corrective & preventive actions for issues. * Ensure Logistics Manager/ Shift Manager carry out their respective roles and responsibilities according to JD. 2.7 Ensure SOP compliance for all internal and external required process. * To ensure warehouse and staffs comply with company policy (safety, quality & etc). * Submit management reports and attend management meeting. * Gemba warehouse floor to ensure continually improvement apply. * Lead governance, reporting and review frameworks to provide a holistic view of all operational integration * project activities. * To take up any assignments given by the Superior.

• Minimum Diploma/Degree Holder supply chain management, logistics or business administration. * Minimum eight (8) years of experience in logistics or supply chain management in supervision or management * of logistics or related field. * Warehouse Management system, knowledge of warehouse function, warehouse layout, international logistics, * transport, customs, or trade department/function. * Good analytical skills in costing, P&L and data analysis on process and system. * Good trouble shooting skills to establish root causes and provide effective solutions. * A self-starter, demonstrate a track record of high performance work without immediate management * supervision. * Have proven experience in running effective teams and ability to work with core team members and cross- * functional teams in a matrix managed environment. * Able to focus on key deliverables, in order to prioritize results.

Logistics Manager will be responsible for overseeing and managing the entire logistics operations, ensuring that goods are transported and stored efficiently, cost-effectively, and according to schedule. This role includes managing the logistics team, coordinating with suppliers, vendors, and internal departments, and continuously improving processes to meet the company's goals for delivery performance, cost control, and customer satisfaction.

To be considered for this position you must have valid rights to work and live in Malaysia