Local Key Account Manager

• As contact window from Key account to operation, help solve all shipment related matters to maintain and continuously improve the service quality.
• Visit charged Key Account regularly in order to maintain good customer relationship and develop new business
• Handle and solve claims and complains from key account through analyzing and investigation.
• Provide Key Account with quotations and bids in line with the Global, Regional or Local contract agreements
• Develop and implement the SOP (Standard Operational Procedure) when key account is set up and to update and maintain the SOP at any time according to the client’s demands.
• Strictly follow and Implement company credit policy, monitor and collect the outstanding accounts of the clients.
• Provide information to business development activities from Global/AP key account team
• Prepare monthly report to monitor the performance

• University degree or equivalent, preferred in Logistics, International Trade
• 3 years experience in a related position
• Good communication skill both for mandarin and English

Benefits:

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

All personal data will be treated confidentially.