Key Account Manager Support Associate III

·       Ensure on-time and accurate generation of reports according to the required KPI of account assignment. 

·       Compilation and review of monthly management reports of which KPIs and centralized reporting are fed.

·       Execute various customer reports as required / requested by clients including ad-hoc task(s).

·       Initiate Reporting team projects and continuous process improvement.

·       Create and maintain documentation related to reporting standards and guidelines.

·       Establish a proactive and harmonious communication among customers in the respective region or country of assignment.

·       Manage end-to-end complex reporting projects.

·       Provide guidance and mentorship to junior members of the reporting team.

·       Assist in the onboarding of new team members and facilitate basic reporting work overview.

Provide more detailed administrative support as needed by the Direct Supervisor.

CISCO/Apple KAM Support

1. GRB Monthly Rate Handling
2. GRB RFQ Rate File update and maintenance
3. GRB Rate File inquiry / escalation handling
4. Spot Rate Handling & Maintenance

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.