Warehouse Supervisor

• Lead a team of subordinates to manage daily logistics operations and distribution system in the aspect of people, process, system, service quality, resources optimization, cost management and related planning
• Manage and ensure that all incoming and outgoing orders, data / information, shipment and paperwork are accurately received, put-away, updated, manipulated, transferred to the proper designated location in timely and good condition upon receipt at Logistics Center
• Ensure all goods in the warehouse are properly collected, received, handled, accurately sorted, identified, value-added, transferred and dispatched; goods / order information capture are fully performed accurately and timely as per agreed SOP and KPI
• Develop a good sub-contract management system and establish harmonize relationships with the sub-contractors
• Keep track and ensure that the irregularities or non-conformance shipment return to/ from customer, express company, forwarder, supplier or other subcontractors are handled properly and timely
• Lead and develop teamwork culture, motivate team spirit and maintain high morale of staff to increase productivity, to maintain good communications with all levels, peer groups and with external customer
• Constantly look for improvement opportunities along the value chain, to streamline and re-engine the processes to achieve or exceed the service standard or target
• Enforce security and work safety measures and controls in the Logistics Center and distribution network
• Monitor the departmental budgetary control and allocation of resources and ensure optimal resources are utilized in terms of facilities, system application, people and related information data
• Contribute to add value to all service in conjunction with directions, established performance standards, measurements in cost saving and cost effectiveness
• Work with management, Account Team to review the performance, business opportunity, complaint/ claims, feedback raised from internal and external customers and identify solutions for continuous improvement and error prevention
• Analyze the reports on operational performance and field discrepancies; propose plans or ideas for operation and process improvement to superior
• Provide on-the-job training to individual staff to improve work performance and productivity Deploy and complete special assignments at the instructions of the General Manager.

• University degree or equivalent, preferably in Logistics Management.
• Minimum 5 years’ experience in 3PL operations in which 2 years in managerial capacity
• Good command of written and spoken of English and Mandarin
• Extensive knowledge and understanding of logistics operations and account management

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