Customer Service Clerk, Contract Logistics

• Communicate effectively with other departments to monitor transportation issues and escalate problems as per the escalation procedure
• Track and trace shipments where necessary, i.e. critical orders, delayed orders etc. and communicate progress internally and to customer
• Preparation of monthly performance reports to the Logistic Customers
• Receive and action special requirements or instructions from the Customer and produce
• Co-ordinate and schedule in-country transport movements - collections and deliveries, and communicate to warehouse supervisor
• Perform any special duties / projects as assigned by the management

• Degree or Technical School in Logistics / Supply Chain Management or related discipline
• Min. 1 year related working experience in Logistics or related field
• Fresh graduate is also considered
• Knowledge in import/export documents and procedures is an advantage
• Good command of spoken and written English and Mandarin
• Proficient in MS Office, including MS Word and Excel
• Good team player

Benefits:

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 68,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

All information collected will be used for recruitment only.