Customer Service Specialist

Join us as an Apprentice - Commercial Support Administration!

Are you looking to kickstart your career in a dynamic and supportive environment? We are seeking a proactive and enthusiastic individual to join our team as an Apprentice - Commercial Support Administration. In this role, you will play a crucial part in delivering efficient and proactive pricing services to our valued customers and overseas partners.

Location: Manchester, UK

Hours of Work: Monday to Friday: 9:00 to 17:30

What Will You Be Learning and Doing?

As an Apprentice in Commercial Support Administration, you will gain hands-on experience and develop key skills by engaging in the following activities:

• Coordinating Commercial Tasks: Ensure that all team members are following up on their commercial tasks daily, facilitating smooth and effective operations.
• Email Management: Monitor and action our generic email boxes, providing timely and professional responses to all inquiries.
• Supporting Sales and Customer Success: Provide essential support to our sales team and Customer Success Managers during customer visits and other engagements, contributing to our customer satisfaction and success.

About You

• A passion for excellence and a commitment to be the best.
• High levels of energy, sound judgement and determination to achieve with a sense of urgency.
• An open-minded consultative approach.
• Ability to give and receive positive and constructive feedback.
• Attention to detail.
• Microsoft office skills desirable.

What We Offer

• Full training and continuous professional development to ensure compliance with regulatory requirements.
• Enjoy the benefits of a pension scheme with up to 6% matched employer contributions.
• 20 days of holiday (increasing by 1 day per year up to a maximum of 25 days) plus a day off for your birthday.
• Explore various career paths and take advantage of development opportunities within our organisation.

Next Steps

Apply now by following the provided links and attaching your CV. Please note that we may review applications before the job advert expires, so we encourage you to submit your application promptly!

At DB Schenker, we celebrate and value our diverse workforce. We are committed to further enhancing diversity and welcoming applicants of all genders, ages, abilities, nationalities, religions, and sexual orientations.

Please be aware that candidates will be subject to necessary right-to-work checks for the UK, a 5-year referencing process and a criminal records check.