Tango System Support （Agency staff）- Export,Air Freight

• Work closely with operations and other teams within the project to meet customers’ requirement and solve daily operational issue.

• To keep day-to-day correspondence and communicate between customer ，oversea offices and shipper/consignee. Provides information and documentation to airlines timely.

• Generate documents such as Manifest, HAWB and Freight Invoice etc. according to Working Sheet which CS made. Coordinate with related team for booking space and cargo daily uplift status.

• Check on customs clearance documentation, monitor the clearance status Confirm with booking agent for detailed flight information, such as first flight and second lighted and ETA.

• Procar and Tango System data daily input and maintenance.

• Ensure the accuracy of system transactions and documents creation.

• Offer pre-alert to related oversea parties.

• Track and trace shipments where necessary, i.e. critical orders, delayed orders etc. and communicate progress internally and to customers.

• Liaise with domestic and overseas colleagues and local clients to ensure a smooth air freight shipment handling.

• Provide reports and statistic according to customers’ requirements.

• Handle complaints and claims from customers and to co-ordinate exceptional cases with agents.

• Perform any special duties / projects as assigned by the management.

At lease 1+ years’ experience with forwarding company, trading company or relevant business industry.

• Well-known the whole operation process.

• Good air freight knowledge and background

• College degree or above.

Professional Development

We’re strong believers in continual training and development for our people. After all, your success is our success.

Work-life Balance

Our vacation and leave policies reflect our belief in proper work-life balance.

Working Internationally

See the world with DB Schenker! If you’re searching for an international challenge, we offer plenty of opportunities.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.