As a Traffic Coordinator, your role is the link between our customer and our suppliers. Together with the rest of our team, you will manage, plan, and monitor our customer transports.
Your tasks include, among other things:
- Ensure that suppliers and customers follow routines through monitoring of TMS, documentation, and other relevant areas for compliance.
- Receive and validate customer orders/bookings.
- Plan transport execution according to booking/customer request.
- Daily follow-up of transports.
- Deviation reporting of delays, incidents, or any form of deviation in TMS and via other platforms depending on the type of deviation.
- Assist in compiling the required statistics for evaluation and follow-up of performed and purchased services.
- Daily contact with customers, carriers, and internal contact departments.
- Verifying Export declaration and T1 documents.
- Investigate discrepancies on supplier invoices and take corrective actions.
- Support various continues improvement projects.
- Calculation of transport cost.
The position of Traffic Coordinator demands a high level of dedication and a strong commitment to achieving excellent results. You should possess a pronounced service spirit, take responsibility, and always prioritize the customer. We are seeking an individual who is energized by challenges, enjoys conducting business, is solution-oriented, and has a keen sense for successful operations.
To excel in this role, you should be:
- Driven: Motivated to meet and exceed goals.
- Adaptability: Able to maintain composure and effectiveness under pressure.
- Genuine: Honest and sincere in your approach.
- Positive: Maintaining an optimistic outlook.
Additionally, the ideal candidate will:
- Help Colleagues: Be a team player who supports those around them.
- Foster a "We-Spirit": Strive for a collaborative team environment.
- Have a Sense of Humor: Find it easy to laugh, even when the pace is fast.
- Ask for Help: Be willing to seek assistance when needed.
Moreover, you should bring strong problem-solving skills to identify issues and implement effective solutions, excellent communication skills to interact with clients and team members, and solid analytical skills to interpret data and make informed decisions.
Experience and requirements:
- At least 2 years of experience in forwarding/traffic management or 3rd party logistics operations with a focus on road freight.
- Excellent command of English both spoken and written.
- Preferably a logistics background, for example, a Bachelor's degree or diploma in logistics or transport, completed commercial training, or experience.
- Experience in customer service, demonstrating strong communication skills and the ability to manage client relationships effectively.
- Comfortable working with various IT systems, digitally savvy, and possessing good knowledge of different applications and the Office package.
- Experience within the automotive industry is beneficial.
At DB Schenker, the employee is the most important success factor. With us, you contribute, together with 76,000 colleagues worldwide, to a socially important function. DB Schenker Nordic offers everything from land transport, international sea and air freight, as well as consulting services to warehouse and logistics solutions. DB Schenker is an important cornerstone of society and ensures the supply of medicine, food, and other goods.
Schenker Dedicated Services (SDS) is an independent 4PL operator within the DB Schenker Group, specializing in Lead Logistics solutions. We provide integrated supply chain solutions tailored to our clients' needs, leveraging state-of-the-art optimizing tools and professional supply chain engineers to deliver competitive transport and logistics solutions.
Our Control Towers act as the hub of our logistics and transport operations, offering a single point of contact that coordinates all activities in the supply chain, both commercially and practically, on strategic, tactical, and operational levels. SDS is dedicated to developing Lead Logistics solutions that meet the challenges of today and tomorrow, ensuring efficiency and timeliness for our clients.
The role we are seeking to fill is within one of our Control Towers based in Malmö, which is actively engaged in the automotive sector. This position will involve managing and optimizing transport and logistics for our automotive client.
As part of our team, you will have the opportunity to work in an innovative environment that encourages entrepreneurial spirit and initiative. We value problem-solving skills, communication skills, and analytical skills, as they are crucial for identifying issues, implementing effective solutions, and interpreting data to make informed decisions.
If you are looking for a challenging and rewarding career in transport and logistics we would love to hear from you.
Join us at Schenker Dedicated Services and be part of a team that is dedicated to providing control through customization and delivering excellence in logistics and transport.
Information and application
This is a permanent, full-time position based in Malmö, where you'll find a welcoming team and a positive work environment. The working hours are from 8:00 AM to 4:30 PM. In addition to this, we offer:
- Up to 6 days per month with the flexibility to work from home.
- Wellness allowance.
- Employee benefits via Benify.
- Collective agreements and insurance
- “Bridge days”, an individual pot of hours that can be taken as time off, primarily in connection with bridge days.
- Opportunity to rent holiday accommodations in several locations at a favorable price.
- Career opportunities and skills development.
For questions, you are welcome to contact Alexandra Avdic phone +46 790 664 040, alexandra.avdic@dbschenker.com. Applications are handled on an ongoing basis, and the position may be filled before the last application date (2024-12-06), so please send your application as soon as possible. The recruitment process consists, among other things, of selection, interview, and reference taking. As part of the recruitment process, a background check is carried out on current final candidates.
Welcome with your application!