Responsibilities:
- Achieves individual and team objectives set by SLA (Service Contracts) and KPI (Key Performance Indicators);
- First point of escalation for branches and/or carriers;
- Notifies third parties about data inconsistencies and ensures follow up until problem liquidation;
- Maintenance of various data aspects inserted in Schenker systems – invoices, vouchers, IIH-GP tasks, etc.;
- Update Schenker systems with relevant data provided by carriers or DE Branches;
- Solve in time all the special tasks allocated by direct manager;
- Ensures specific data maintenance in accordance with last version of SOPs.
Qualifications:
- Bachelor’s degree required;
- Minimum one-year logistics background and experience in a similar role. Evidence of a previous customer-oriented role is a plus;
- Ability to manage high workloads by prioritizing Time-management skills;
- High level of attention to details and accuracy correlated with good understanding of numbers;
- Ability to work effectively in a customer driven environment, both individually and as a team player;
- High level of attention to details and accuracy Self-motivated, enthusiastic, meticulous and result-oriented;
- High level of proactivity and flexibility;
- Experienced in MS Office (Excel, Word, Outlook etc.). SharePoint basic knowledge;
- Efficient communication skills, both written and verbal;
- Fluent spoken and written English (academic qualification preferred);
- Responsible for adequate stakeholder management;
- Rigorous and transparent working style that ensures efficient task completion.
Your aspirations are our priority.
Embark on a fulfilling career journey with DB Schenker GBS Bucharest today!
As part of the DB Schenker global logistics network, our service center in Bucharest plays a pivotal role in connecting the world. With services covering Finance and Accounting, Air and Ocean, and Business Support, we offer a diverse array of opportunities tailored to your unique talents and ambitions. But what truly sets us apart is our commitment to fostering a culture of growth and development.
At DB Schenker GBS Bucharest, your success is what matters to us.
Join us and discover what matters to you:
Attractive Compensation Package
Annual performance-based bonus
Meal tickets, Cultural vouchers
Rewards & Recognition Program, Referral and Relocation bonuses
Christmas and Easter bonuses
Recognition of colleague improvement ideas (Ideas4SGBS)
Health & Well-being:
Hybrid or remote work options (location-dependent)
Private medical subscription with family discounts (children, spouse/ life partner)
4 short days per year (Leave Office Very Early)
Birthday day off
Extra vacation days based on seniority
Discounts on products/services (WorldClass Gym, 7Card, Therme, Samsung, etc)
Volunteering opportunities within the organization
Personal & Professional Development:
Mentoring program with access to Schenker Worldwide network
E-Learning platform for continuous learning
Promote-from-within career growth culture, giving our colleagues the opportunity to grow their career.