Operations Manager

Operations Manager

Location: Reading

Are you an experienced Operations Manager with a background in 3PL warehouse environments? We're excited to be searching for an Operations Manager for one of our key clients to join our new 40,000 sqft site in Reading. If you thrive in driving best practices, customer service excellence and growth, this role could be perfect for you.

What Will You Be Doing?

• Enforce adherence to Health and Safety policies and processes.
• Manage and analyse KPI performance reports, addressing any shortfalls.
• Ensure consistent KPI performance for inbound, picking, packing, and dispatch operations.
• Investigate and promptly respond to queries and complaints.
• Maintain excellent client relationships.
• Ensure stock integrity and manage perpetual inventory.
• Identify and implement system improvements in collaboration with Business Systems.
• Provide regular management reports, monthly and quarterly customer packs.
• Effectively manage on-site suppliers and monitor operational effectiveness.
• Lead and support operational and administration teams, including development and retention.
• Support the delivery of the divisional budget.
• Ensure effective resource planning in line with volume demands.
• Control contract costs and manage timely invoicing to meet contractual requirements.

About You

• Experience of management within a 3PL warehouse environment.
• Strong commercial acumen and knowledge of open and closed book accounts.
• Experience in producing reports and statistical analysis.
• Proven track record of driving best practices in warehousing, systems, and QSHE.
• Experience in managing and developing teams.
• Proficient in MS Office and knowledgeable about systems.
• Experience in new site implementations would be preferable.
• Experience in site facilities management would be a benefit.

What We Offer

• 25 days holiday plus bank holidays and 1 day birthday leave.
• Pension scheme with up to 6% employer contributions.
• Private healthcare coverage.
• Competitive bonus scheme.
• Career development opportunities.

Next Steps

Apply now by following the links and attaching your CV. We review applications promptly, so don't delay!

At DB Schenker, we embrace diversity and strive to enhance it further. All applicants are welcome, regardless of gender, age, disability, nationality, religion, or sexual orientation.

Please note that candidates will undergo necessary right-to-work checks, referencing, and a criminal records check.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

To be considered for this position you must have valid rights to work and live in the UK.