Export Documentation Associate

Responsibilities:

• Achieves individual and team objectives set by SLA (Service Contracts) and KPI (Key Performance Indicators);
• Ensures data entry and maintenance in TMS (transport management tool);
• Sends bill of lading (B/L) transfer to the carrier;
• Corrects, changes the B/L approval with the customer, carrier and bank;
• Monitors vessel departure and updates TMS;
• Sets events and document uploads;
• First point of escalation for branches and/or customers;
• Responds to the team member’s requests regarding TMS issues;
• Distributes tasks and ensures guidance of processing specific tasks to Junior FTEs;
• Monitors the quality of Junior FTEs tasks;
• Translates SOPs in clear DTPs;
• Implementation of new business or processes and handover to Junior FTEs when the business implementation is secure;
• Best practice sharing with Quality Manager and Operations Manager;
• Gather requirements for automation, testing, and implement new solutions;
• Exports pre-alerts and credit notes to network partners;
• Attends strategic discussions for business scope increase;
• Participate in periodic calls with customers: Operational calls / Service review meetings.

Qualifications:

• Bachelor degree required;
• Minimum one year Logistics experience with focus on ocean freight. Experienced with forwarding specific processes;
• Experienced in MS Office (Excel, Word, Outlook etc.);
• Ability to work effectively in a customer driven environment, both individually and as a team player;
• Self-motivated, enthusiastic, meticulous and result-oriented;
• Fluent spoken and written English (academic qualification preferred);
• Good interpersonal skills (communication, people understanding, patience, stress resistance);
• Attention to details;
• Ensures a great collaboration between our internal parties ( origin/destination offices).

Your aspirations are our priority.  

Embark on a fulfilling career journey with DB Schenker GBS Bucharest today!  

As part of the DB Schenker global logistics network, our service center in Bucharest plays a pivotal role in connecting the world. With services covering Finance and Accounting, Air and Ocean, and Business Support, we offer a diverse array of opportunities tailored to your unique talents and ambitions. But what truly sets us apart is our commitment to fostering a culture of growth and development.   

At DB Schenker GBS Bucharest, your success is what matters to us.

Join us and discover what matters to you:

Attractive Compensation Package

• Annual performance-based bonus
• Meal tickets, Cultural vouchers
• Rewards & Recognition Program, Referral and Relocation bonuses
• Christmas and Easter bonuses
• Recognition of colleague improvement ideas (Ideas4SGBS)

Health & Well-being:

• Hybrid or remote work options (location-dependent)
• Private medical subscription with family discounts (children, spouse/ life partner)
• 4 short days per year (Leave Office Very Early)
• Birthday day off
• Extra vacation days based on seniority
• Discounts on products/services (WorldClass Gym, 7Card, Therme, Samsung, etc)
• Volunteering opportunities within the organization

Personal & Professional Development:

• Mentoring program with access to Schenker Worldwide network
• E-Learning platform for continuous learning
• Promote-from-within career growth culture, giving our colleagues the opportunity to grow their career.