Role Summary:
The Billing Coordinator – Ocean Imports ensures that invoices are generated and mailed out to our customers in a timely and effective manner. The Billing Coordinator must also be committed to exceeding client expectations while respecting company policies.

Principal Responsibilities:

(The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):

• Provide professional customer service

• Generates efficient and effective customer billing (invoicing) Import shipments

• Enters billing information in Tango

• Read and review rate cards prior issuing invoice. Follow up with Trade, Sales, OKAM for any missing rates

• Audits files to SOP’s, quotes on file or direct quotes located in files.

• Coordinate with Schenker offices for charges that needs clarification.

• Audit invoices from suppliers

• Retrieve files and invoices for accounting as required

• Excel Spreadsheets reporting internally and WIP (work in progress) reconciliation.

• Ensure timely billing as per KPIs and Customer SOPs

• Other duties may be assigned to meet business needs.

Skills and Competencies:

(The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel):

• Minimum two years' experience in Group Freight operations with solid understanding and knowledge of Ground Freight billing requirements

• Strong Computer skills – MS Word, Excel, etc.

• Excellent customer service skills required

• Attention to detail and strong follow-up skills a must

• Good planning and organizational skills

• Ability and willingness to work in team environment as well as independently

• Demonstrated ability to multi-task and meet deadlines in fast paced environment.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual back-grounds, perspectives and skills. Together as one team, we are Here to move.

Accommodation and Commitment to Equity

Schenker of Canada is proudly committed to ensuring equitable hiring practices and believes in giving each and every applicant an equal opportunity to succeed on his or her own merit. Schenker of Canada strives to ensure that all recruiting processes are non-discriminatory and barrier-free and will provide accommodations throughout the recruitment process to applicants with disabilities. If you are selected to participate in our recruitment process, please inform either the recruiter or the hiring manager of the nature of the accommodation(s) that you may require. Information received relating to accommodation needs of applicants will be addressed confidentially.

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