- Create a positive experience and atmosphere through the professional engagement with both internal and external contacts, including dealing with direct enquiries in a courteous manner.
- Act as first point of contact for all incoming visitors, guests, suppliers, and clients ensuring that they are professionally welcomed and arranging for a quick transition to their respective point of contacts.
- Provide general administrative support and back up to the business as and when required in respect of the typing of overflow documents to enhance operational efficiency.
- Ensure that all activities in responsibility are compliant with company specific regulations.
- Ensuring a high level of efficiency and effectiveness in relaying accurate and properly detailed messages thereby enabling the business to deliver a highly responsive service to all stakeholders.
- Ensure that all non-operational TRA/PSSF queries are attended to on time.
- Offer support to business departments by ensuring that all administrative tasks are well taken care of for example: Motor vehicle fuelling, petty cash management and all non-ops vendors / banking.
- Maintaining low costs when sourcing for affordable quality suppliers and establishing good relations with vendors.
- Customer follow ups to ensure that all invoices are settled within the stipulated timelines and that credit limit is honoured.
- Ensuring accurate and timely invoicing of businesses.
- Ensure that all systems are up to date and all tasks are complete on time.
- Management of leave records and staff attendance as well as any other files to ensure total compliance.
- In liaison with IT department ensure that all IT equipment is well kept and maintained to the required standards.
- Delivering excellent customers service and ensuring there are more promoters than detractors.
- Any other duties within the scope of your job as may be assigned by management from time to time.
- Diploma/Degree in Bachelor of administration or any other relevant field.
- Computer literacy
- Proficiency to TANGO
- Basic Accounting knowledge
- Excellent Communication skills
- Organisational skills
- Attention to detail
- Multitasking
- Prioritizing
- Active Listening
- Mail Management
- Good Hygiene
- Visitor Management Skills
- At least 5 years of experience in Logistics Industry
- MUST be a Tanzanian National
- Be able to work with minimum supervision
Contribute to the provision of quality of service by handling enquiries, visitors, mail to the relevant parties and act as a first point of contact for incoming contact into the business. The candidate will ensure that QHSE is adhered to within the office environment.
Candidates are selected strictly according to the vacancy criteria. If you have not been contacted within two weeks from the closing date, consider your application unsuccessful.