Encuentra exactamente lo que buscas

  • Por favor seleccione su ubicación e idioma

  • Transporte aéreo

    Air/Ocean Customer Service Agent

    Ubicación

    Erlanger, Kentucky, Estados Unidos

    Nivel de carrera
    Profesionales
    Tipo de empleo, Tipo de empleo
    Jornada completa
    Fecha de publicación, Núm. de ID
    , 351297
    Responsible for providing and maintaining effective customer service and satisfaction. Provide information to resolve customer and shipment related problems. Tasks & Responsibilities: * Assist customers with requests and requirements pertaining to pick-up and deliveries, tracing shipments, rate quotes, and special handling * Follow up with customers to resolve invoice problems and discrepancies * Communicate with customers, coworkers, and other departments to facilitate the movement of freight and associated paperwork that require special handling * Accurately retrieve information from the system Tango, ProCars, Sales Cloud * Complete Quote Proposals, bid proposal, any customer inquiry * Proactively call customers on shipment problems, proposal follow-up * Provide POD information to customers * Interact with AOC and Airfreight Branch
    Details/Specification/Explanation of the role specific skills § This is an intermediate level position. Basic proficiency with Windows OS. Must be able to type 35 WPM Good interpersonal skills required. High school diploma or equivalent required. Generally prefer 1-3 years of experience.

    Beneficios:


    Medical
    We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs.

    Vision
    The option for separate vision coverage for eye exams, frames, and contact lenses.

    Dental
    The option for separate dental coverage to cover preventative major and basic dental services.

    401(k)
    The company offers a pre-tax 401(k) contribution plan with a company match.

    Direct Deposit
    We offer direct deposit to all employees.

    Holidays
    On a calendar year basis, the Company pays all employees 6 major holidays, including New Year's Days, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.
    At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
    Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

    Consentimiento para utilizar cookies y obtener datos

    Utilizamos cookies para optimizar nuestro sitio web y mejorarlo continuamente. Para ello utilizamos, entre otros, Adobe Analytics. Al continuar usando este sitio, usted está aceptando nuestro uso de cookies. Puede encontrar más información sobre las cookies y cómo optar por no utilizarlas en nuestra política de privacidad.

  • Cookies y scripts de rastreo

    Queremos darle la oportunidad de tomar una decisión informada a favor o en contra del uso de las cookies, que no son obligatorias para las funciones técnicas del sitio web. Las cookies son pequeños archivos de texto en los que se pueden almacenar datos personales.

    Nuestra política de privacidad tiene por objeto garantizar que usted sea plenamente consciente de la recopilación y el procesamiento de datos, incluso mediante el uso de cookies a través de nuestros sitios, y que pueda tomar una decisión debidamente informada. Sin embargo, puede cambiar la configuración de las cookies en cualquier momento.

    Encontrará más información en nuestra política de privacidad de datos.