- As contact window from Key account to operation, help solve all shipment related matters to maintain and continuously improve the service quality.
- Visit charged Key Account regularly in order to maintain good customer relationship and develop new business
- Handle and solve claims and complains from key account through analyzing and investigation.
- Provide Key Account with quotations and bids in line with the Global, Regional or Local contract agreements
- Develop and implement the SOP (Standard Operational Procedure) when key account is set up and to update and maintain the SOP at any time according to the client’s demands.
- Strictly follow and Implement company credit policy, monitor and collect the outstanding accounts of the clients.
- Provide information to business development activities from Global/AP key account team
- Prepare monthly report to monitor the performance
- University degree or equivalent, preferred in Logistics, International Trade
- 3 years experience in a related position
- Good communication skill both for mandarin and English
Benefits:
Professional Development
We’re strong believers in continual training and development for our people. After all, your success is our success.
Work-life Balance
Our vacation and leave policies reflect our belief in proper work-life balance.
Working Internationally
See the world with DB Schenker! If you’re searching for an international challenge, we offer plenty of opportunities.
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
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