Your tasks
- Lead a team of subordinates to manage daily logistics operations and distribution system in the aspect of people, process, system, service quality, resources optimization, cost management and related planning
- Manage and ensure that all incoming and outgoing orders, data / information, shipment and paperwork are accurately received, put-away, updated, manipulated, transferred to the proper designated location in timely and good condition upon receipt at Logistics Center
- Ensure all goods in the warehouse are properly collected, received, handled, accurately sorted, identified, value-added, transferred and dispatched; goods / order information capture are fully performed accurately and timely as per agreed SOP and KPI
- Develop a good sub-contract management system and establish harmonize relationships with the sub-contractors
- Keep track and ensure that the irregularities or non-conformance shipment return to/ from customer, express company, forwarder, supplier or other subcontractors are handled properly and timely
- Lead and develop teamwork culture, motivate team spirit and maintain high morale of staff to increase productivity, to maintain good communications with all levels, peer groups and with external customer
- Constantly look for improvement opportunities along the value chain, to streamline and re-engine the processes to achieve or exceed the service standard or target
- Enforce security and work safety measures and controls in the Logistics Center and distribution network
- Monitor the departmental budgetary control and allocation of resources and ensure optimal resources are utilized in terms of facilities, system application, people and related information data
- Contribute to add value to all service in conjunction with directions, established performance standards, measurements in cost saving and cost effectiveness
- Work with management, Account Team to review the performance, business opportunity, complaint/ claims, feedback raised from internal and external customers and identify solutions for continuous improvement and error prevention
- Analyze the reports on operational performance and field discrepancies; propose plans or ideas for operation and process improvement to superior
- Provide on-the-job training to individual staff to improve work performance and productivity Deploy and complete special assignments at the instructions of the General Manager.
Requirements
- University degree or equivalent, preferably in Logistics Management.
- Minimum 8 years' experience in 3PL operations in which 2 years in managerial capacity
- Extensive knowledge and understanding of logistics operations and account management
- Good command of written and spoken of English and Mandarin
Benefits
Professional Development, Work-life Balance
Our offer
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 68,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.